Terms of service

Terms & Services

By placing an order with us, you agree to the following Terms & Services:

1. Customized & Made-to-Order Items

All products are customized and made to order based on the information provided by the customer. Please review all details carefully before confirming your purchase.

2. No Refunds / No Exchanges

Due to the customized nature of our products, all sales are final.
We do not offer refunds, returns, or exchanges on customized or personalized items.

3. Order Accuracy

Customers are responsible for ensuring that all personalization details (names, text, colors, sizes, designs, etc.) are correct at the time of ordering. We are not responsible for errors provided by the customer.

4. Damaged or Incorrect Items

If your item arrives damaged or if there is an error on our part, please contact us within [X] days of receiving your order with clear photos and order details. We will review the issue and assist accordingly.

5. Processing & Production Time

All customized items require processing and production time. Estimated timelines will be shared at the time of ordering and may vary depending on order volume.

6. Intellectual Property

All designs, images, and content remain the property of our business and may not be copied, reproduced, or used without permission.

7. Policy Updates

We reserve the right to update or modify these Terms & Services at any time without prior notice.